378 lines
17 KiB
HTML
378 lines
17 KiB
HTML
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<title>反馈管理</title>
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<div class="layui-card layadmin-header">
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<div class="layui-breadcrumb" lay-filter="breadcrumb">
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<a lay-href="">主页</a>
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<a><cite>系统</cite></a>
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<a><cite>反馈管理</cite></a>
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</div>
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</div>
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<div class="layui-fluid">
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<div class="layui-form layui-card-header layuiadmin-card-header-auto" lay-filter="layadmin-feedback-formlist">
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<div class="layui-form-item">
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<div class="layui-inline">
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<label class="layui-form-label">用户编号</label>
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<div class="layui-input-inline">
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<input type="text" name="userNumber" placeholder="请输入" autocomplete="off" class="layui-input">
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</div>
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</div>
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<div class="layui-inline">
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<label class="layui-form-label">用户昵称</label>
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<div class="layui-input-inline">
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<input type="text" name="userName" placeholder="请输入" autocomplete="off" class="layui-input">
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</div>
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</div>
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<div class="layui-inline">
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<label class="layui-form-label">反馈类型</label>
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<div class="layui-input-inline">
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<select name="type">
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<option value="">全部</option>
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<option value="1">功能建议</option>
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<option value="2">bug反馈</option>
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<option value="3">其他问题</option>
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<option value="4">充值问题</option>
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<option value="5">游戏问题</option>
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</select>
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</div>
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</div>
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<div class="layui-inline">
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<label class="layui-form-label">处理状态</label>
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<div class="layui-input-inline">
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<select name="status">
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<option value="">全部</option>
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<option value="0">待处理</option>
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<option value="1">处理中</option>
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<option value="2">已回复</option>
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<option value="3">已解决</option>
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<option value="4">已关闭</option>
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</select>
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</div>
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</div>
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<div class="layui-inline">
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<label class="layui-form-label">时间范围</label>
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<div class="layui-input-inline">
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<input type="text" name="timeRange" id="timeRange" placeholder="选择时间范围" autocomplete="off" class="layui-input">
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</div>
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</div>
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<div class="layui-inline">
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<button class="layui-btn layuiadmin-btn-list" lay-submit lay-filter="LAY-feedback-front-search">
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<i class="layui-icon layui-icon-search layuiadmin-button-btn"></i> 搜索
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</button>
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<button class="layui-btn layui-btn-primary" lay-filter="LAY-feedback-front-reset">
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<i class="layui-icon layui-icon-refresh layuiadmin-button-btn"></i> 重置
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</button>
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</div>
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</div>
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</div>
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<div class="layui-card">
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<div class="layui-card-body">
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<table id="LAY-feedback-manage" lay-filter="LAY-feedback-manage"></table>
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<script type="text/html" id="table-feedback-toolbar">
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<div class="layui-btn-container">
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<button class="layui-btn layui-btn-sm layui-btn-primary" lay-event="refresh">
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<i class="layui-icon layui-icon-refresh"></i> 刷新
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</button>
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</div>
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</script>
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<script type="text/html" id="table-feedback-bar">
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<a class="layui-btn layui-btn-xs" lay-event="detail"><i class="layui-icon layui-icon-about"></i>详情</a>
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<a class="layui-btn layui-btn-normal layui-btn-xs" lay-event="reply"><i class="layui-icon layui-icon-reply-fill"></i>回复</a>
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<a class="layui-btn layui-btn-danger layui-btn-xs" lay-event="del"><i class="layui-icon layui-icon-delete"></i>删除</a>
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</script>
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<script type="text/html" id="typeTpl">
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{{#
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var typeNames = {1:'功能建议',2:'bug反馈',3:'其他问题',4:'充值问题',5:'游戏问题'};
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return typeNames[d.type] || '未知';
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}}
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</script>
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<script type="text/html" id="statusTpl">
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{{#
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var statusMap = {
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0:'<span class="layui-badge layui-bg-gray">待处理</span>',
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1:'<span class="layui-badge layui-bg-blue">处理中</span>',
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2:'<span class="layui-badge layui-bg-green">已回复</span>',
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3:'<span class="layui-badge layui-bg-cyan">已解决</span>',
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4:'<span class="layui-badge layui-bg-black">已关闭</span>'
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};
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return statusMap[d.status] || '未知';
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}}
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</script>
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<script type="text/html" id="hasReplyTpl">
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{{# if(d.reply && d.reply.length > 0){ }}
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<span class="layui-badge layui-bg-green">已回复</span>
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{{# } else { }}
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<span class="layui-badge layui-bg-gray">未回复</span>
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{{# } }}
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</script>
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</div>
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</div>
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</div>
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<script>
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layui.use(['admin', 'table', 'form', 'laydate'], function () {
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var $ = layui.$,
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admin = layui.admin,
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table = layui.table,
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form = layui.form,
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laydate = layui.laydate,
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setter = layui.setter;
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// 时间范围选择器
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laydate.render({
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elem: '#timeRange',
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type: 'datetime',
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range: '~'
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});
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form.render(null, 'layadmin-feedback-formlist');
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// 监听搜索
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form.on('submit(LAY-feedback-front-search)', function (data) {
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var field = data.field;
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if (field.timeRange) {
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var times = field.timeRange.split('~');
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field.startTime = new Date(times[0].trim()).getTime();
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field.endTime = new Date(times[1].trim()).getTime();
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}
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delete field.timeRange;
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// 转换类型
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if (field.type) field.type = parseInt(field.type);
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if (field.status) field.status = parseInt(field.status);
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table.reload('LAY-feedback-manage', {
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where: field,
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page: { curr: 1 }
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});
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});
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// 监听重置
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form.on('submit(LAY-feedback-front-reset)', function (data) {
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$('input[name="userNumber"]').val('');
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$('input[name="userName"]').val('');
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$('select[name="type"]').val('');
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$('select[name="status"]').val('');
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$('input[name="timeRange"]').val('');
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form.render('select');
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table.reload('LAY-feedback-manage', {
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where: {},
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page: { curr: 1 }
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});
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});
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// 刷新按钮
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$('.layui-btn-container').on('click', '[lay-event="refresh"]', function () {
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table.reload('LAY-feedback-manage');
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});
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table.render({
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elem: "#LAY-feedback-manage",
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url: setter.baseurl + "adminapi/FeedbackManage/List",
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method: "post",
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contentType: "application/json",
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headers: {
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'token': layui.data(setter.tableName)[setter.request.tokenName]
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},
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page: true,
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toolbar: '#table-feedback-toolbar',
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defaultToolbar: ['filter', 'exports', 'print'],
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where: {},
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request: {
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pageName: 'pageIndex',
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limitName: 'pageSize'
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},
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limit: 10,
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cols: [[
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{ type: 'checkbox', fixed: 'left' },
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{ type: 'numbers', title: '序号', width: 60 },
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{ field: "userNumber", title: "用户编号", width: 100 },
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{ field: "userName", title: "用户昵称", width: 120 },
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{ field: "type", title: "类型", width: 100, templet: '#typeTpl' },
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{ field: "title", title: "标题", minWidth: 150 },
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{ field: "status", title: "状态", width: 100, templet: '#statusTpl' },
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{ field: "reply", title: "回复", width: 100, templet: '#hasReplyTpl' },
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{ field: "submitTime", title: "提交时间", width: 160, templet: function(d) {
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return formatDateTime(d.submitTime);
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}},
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{ width: 180, title: "操作", align: "center", fixed: "right", toolbar: "#table-feedback-bar" }
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]],
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text: "对不起，加载出现异常！",
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response: {
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statusName: 'code',
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statusCode: 0,
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msgName: 'info',
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countName: 'count',
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dataName: 'data'
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}
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});
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// 监听工具条
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table.on("tool(LAY-feedback-manage)", function (e) {
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var l = e.data;
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if ("detail" === e.event) {
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showFeedbackDetail(l);
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} else if ("reply" === e.event) {
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showReplyDialog(l);
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} else if ("del" === e.event) {
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layer.confirm('确定删除该反馈吗？', function (idx) {
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admin.req({
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url: setter.baseurl + 'adminapi/FeedbackManage/Delete',
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data: { id: l.id },
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done: function (res) {
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layer.close(idx);
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if (res.code === 0) {
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layer.msg('删除成功');
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table.reload('LAY-feedback-manage');
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} else {
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layer.msg(res.info || '删除失败');
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}
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}
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});
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});
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}
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});
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// 显示反馈详情
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function showFeedbackDetail(feedback) {
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var typeNames = {1:'功能建议',2:'bug反馈',3:'其他问题',4:'充值问题',5:'游戏问题'};
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var statusNames = {0:'待处理',1:'处理中',2:'已回复',3:'已解决',4:'已关闭'};
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var content =
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'<div style="padding: 20px;">' +
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'<fieldset class="layui-elem-field">' +
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'<legend>用户信息</legend>' +
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'<div class="layui-field-box">' +
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'<p><strong>用户编号：</strong>' + (feedback.userNumber || '-') + '</p>' +
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'<p><strong>用户昵称：</strong>' + (feedback.userName || '-') + '</p>' +
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'<p><strong>联系方式：</strong>' + (feedback.contact || '-') + '</p>' +
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'<p><strong>QQ：</strong>' + (feedback.qq || '-') + '</p>' +
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'</div>' +
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'</fieldset>' +
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'<fieldset class="layui-elem-field">' +
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'<legend>反馈信息</legend>' +
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'<div class="layui-field-box">' +
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'<p><strong>类型：</strong>' + (typeNames[feedback.type] || '未知') + '</p>' +
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'<p><strong>标题：</strong>' + (feedback.title || '-') + '</p>' +
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'<p><strong>内容：</strong></p>' +
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'<div style="background:#f5f5f5;padding:10px;border-radius:4px;margin-top:5px;">' + (feedback.content || '-') + '</div>' +
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'<p style="margin-top:10px;"><strong>提交时间：</strong>' + formatDateTime(feedback.submitTime) + '</p>' +
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'<p><strong>当前状态：</strong>' + (statusNames[feedback.status] || '未知') + '</p>' +
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'</div>' +
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'</fieldset>';
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if (feedback.reply) {
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content +=
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'<fieldset class="layui-elem-field layui-field-green">' +
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'<legend>回复信息</legend>' +
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'<div class="layui-field-box">' +
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'<p><strong>回复内容：</strong></p>' +
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'<div style="background:#f5f5f5;padding:10px;border-radius:4px;margin-top:5px;">' + feedback.reply + '</div>' +
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'<p style="margin-top:10px;"><strong>回复时间：</strong>' + formatDateTime(feedback.replyTime) + '</p>' +
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'<p><strong>回复人：</strong>' + (feedback.replyAdminName || '-') + '</p>' +
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'</div>' +
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'</fieldset>';
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}
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content += '</div>';
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layer.open({
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type: 1,
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title: '反馈详情',
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area: ['700px', '600px'],
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content: content
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});
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}
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// 显示回复弹窗
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function showReplyDialog(feedback) {
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var statusNames = {0:'待处理',1:'处理中',2:'已回复',3:'已解决',4:'已关闭'};
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layer.open({
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type: 1,
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title: '回复反馈',
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area: ['600px', '450px'],
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content: '<div style="padding:20px;">' +
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'<form class="layui-form" lay-filter="reply-form">' +
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'<div class="layui-form-item">' +
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'<label class="layui-form-label">当前状态</label>' +
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'<div class="layui-input-block">' +
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'<select name="status" lay-filter="status-select">' +
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'<option value="0" ' + (feedback.status === 0 ? 'selected' : '') + '>待处理</option>' +
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'<option value="1" ' + (feedback.status === 1 ? 'selected' : '') + '>处理中</option>' +
|
|||
|
|
'<option value="2" ' + (feedback.status === 2 ? 'selected' : '') + '>已回复</option>' +
|
|||
|
|
'<option value="3" ' + (feedback.status === 3 ? 'selected' : '') + '>已解决</option>' +
|
|||
|
|
'<option value="4" ' + (feedback.status === 4 ? 'selected' : '') + '>已关闭</option>' +
|
|||
|
|
'</select>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'<div class="layui-form-item layui-form-text">' +
|
|||
|
|
'<label class="layui-form-label">回复内容</label>' +
|
|||
|
|
'<div class="layui-input-block">' +
|
|||
|
|
'<textarea name="reply" placeholder="请输入回复内容" class="layui-textarea" style="min-height:150px;">' + (feedback.reply || '') + '</textarea>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'<div class="layui-form-item">' +
|
|||
|
|
'<div class="layui-input-block">' +
|
|||
|
|
'<button class="layui-btn" lay-submit lay-filter="reply-submit">提交回复</button>' +
|
|||
|
|
'<button type="button" class="layui-btn layui-btn-primary" onclick="layer.closeAll();">取消</button>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'</div>' +
|
|||
|
|
'</form>' +
|
|||
|
|
'</div>',
|
|||
|
|
success: function(layero, index) {
|
|||
|
|
form.render('select', 'reply-form');
|
|||
|
|
|
|||
|
|
form.on('submit(reply-submit)', function(data) {
|
|||
|
|
admin.req({
|
|||
|
|
url: setter.baseurl + 'adminapi/FeedbackManage/Reply',
|
|||
|
|
contentType: 'application/json',
|
|||
|
|
method: 'post',
|
|||
|
|
data: JSON.stringify({
|
|||
|
|
id: feedback.id,
|
|||
|
|
reply: data.field.reply,
|
|||
|
|
status: parseInt(data.field.status)
|
|||
|
|
}),
|
|||
|
|
done: function(res) {
|
|||
|
|
if (res.code === 0) {
|
|||
|
|
layer.close(index);
|
|||
|
|
layer.msg('回复成功');
|
|||
|
|
table.reload('LAY-feedback-manage');
|
|||
|
|
} else {
|
|||
|
|
layer.msg(res.info || '回复失败');
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
});
|
|||
|
|
return false;
|
|||
|
|
});
|
|||
|
|
}
|
|||
|
|
});
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function formatDateTime(date) {
|
|||
|
|
if (!date) return '-';
|
|||
|
|
var d = new Date(date);
|
|||
|
|
var year = d.getFullYear();
|
|||
|
|
var month = ('0' + (d.getMonth() + 1)).slice(-2);
|
|||
|
|
var day = ('0' + d.getDate()).slice(-2);
|
|||
|
|
var hour = ('0' + d.getHours()).slice(-2);
|
|||
|
|
var minute = ('0' + d.getMinutes()).slice(-2);
|
|||
|
|
var second = ('0' + d.getSeconds()).slice(-2);
|
|||
|
|
return year + '-' + month + '-' + day + ' ' + hour + ':' + minute + ':' + second;
|
|||
|
|
}
|
|||
|
|
});
|
|||
|
|
</script>
|