using Assets.MyGame.Scripts.Net.API;
using Assets.MyGame.Scripts.Net.APIRequest.Objs;
using Assets.MyGame.Scripts.Net.APIRequest.Params;
using Assets.MyGame.Scripts.Net.APIResponses.Customer_SubClass;
using Newtonsoft.Json.Linq;
using System;
using System.Collections.Generic;

namespace Assets.MyGame.Scripts.Net
{
    public static partial class APIRequestList
    {
        #region Customer

        /// <summary>
        /// 发起会话（POST）
        /// 参数：userId、userName
        /// 返回：ConversationInfo（会话信息）
        /// </summary>
        public static void StartConversation(StartConversationObj req, Action<ConversationInfo> callback)
        {
            APIManager.Response<ConversationInfo>(APIType.Customer_Start, req, callback);
        }

        /// <summary>
        /// 发送消息（POST）
        /// 参数：conversationId、senderType、senderId、senderName、senderAvatar、contentType、content
        /// 返回：CustomerMessageInfo（消息信息）
        /// </summary>
        public static void SendMessage(SendMessageObj req, Action<CustomerMessageInfo> callback)
        {
            APIManager.Response<CustomerMessageInfo>(APIType.Customer_Message, req, callback);
        }

        /// <summary>
        /// 获取消息列表（GET）
        /// 参数：conversationId
        /// 返回：List<CustomerMessageInfo>（消息列表）
        /// </summary>
        public static void GetMessages(string conversationId, Action<List<CustomerMessageInfo>> callback)
        {
            APIManager.Response<List<CustomerMessageInfo>>(APIType.Customer_Messages, new GetMessagesParam
            {
                conversationId = conversationId
            }, callback);
        }

        /// <summary>
        /// 获取会话列表（GET）
        /// 参数：customerId（可选）
        /// 返回：List<ConversationInfo>（会话列表）
        /// </summary>
        public static void GetConversations(Action<List<ConversationInfo>> callback)
        {
            APIManager.Response<List<ConversationInfo>>(APIType.Customer_Conversations, callback);
        }

        /// <summary>
        /// 获取会话列表（GET，带客服ID筛选）
        /// 参数：customerId
        /// 返回：List<ConversationInfo>（会话列表）
        /// </summary>
        public static void GetConversations(string customerId, Action<List<ConversationInfo>> callback)
        {
            APIManager.Response<List<ConversationInfo>>(APIType.Customer_Conversations, new GetConversationsParam
            {
                customerId = customerId
            }, callback);
        }

        /// <summary>
        /// 结束会话（POST）
        /// 参数：conversationId
        /// 返回：string（结果提示）
        /// </summary>
        public static void EndConversation(EndConversationObj req, Action<JObject> callback)
        {
            APIManager.Response<JObject>(APIType.Customer_End, req, callback);
        }

        /// <summary>
        /// 获取在线客服列表（GET）
        /// 返回：List<CustomerOnlineInfo>（在线客服列表）
        /// </summary>
        public static void GetOnlineCustomers(Action<List<CustomerOnlineInfo>> callback)
        {
            APIManager.Response<List<CustomerOnlineInfo>>(APIType.Customer_Online, callback);
        }

        /// <summary>
        /// 更新客服状态（POST）
        /// 参数：userId、status（0:离线 1:在线）
        /// 返回：string（结果提示）
        /// </summary>
        public static void UpdateCustomerStatus(UpdateCustomerStatusObj req, Action<JObject> callback)
        {
            APIManager.Response<JObject>(APIType.Customer_Status, req, callback);
        }

        /// <summary>
        /// 获取聊天记录（GET）
        /// 参数：conversationId
        /// 返回：List<CustomerMessageInfo>（聊天记录列表）
        /// </summary>
        public static void GetChatLog(string conversationId, Action<List<CustomerMessageInfo>> callback)
        {
            APIManager.Response<List<CustomerMessageInfo>>(APIType.Customer_ChatLog, new GetMessagesParam
            {
                conversationId = conversationId
            }, callback);
        }

        /// <summary>
        /// 获取我的会话列表（含消息历史）
        /// GET /customerapi/Customer/my-conversations
        /// 注意：客服 API 使用 code=1 为成功（非标准 0），需独立处理
        /// 返回：List<MyConversationInfo>
        /// </summary>
        public static void GetMyConversations(Action<List<MyConversationInfo>> callback)
        {
            UIManager.Instance.StartCoroutine(FetchMyConversations(callback));
        }

        private static System.Collections.IEnumerator FetchMyConversations(Action<List<MyConversationInfo>> callback)
        {
            string url = APIManager.baseURL + "/customerapi/Customer/my-conversations";
            using (var req = UnityEngine.Networking.UnityWebRequest.Get(url))
            {
                req.SetRequestHeader("Content-Type", "application/json");
                if (!string.IsNullOrEmpty(APIManager.token))
                    req.SetRequestHeader("token", APIManager.token);

                yield return req.SendWebRequest();

                if (req.result == UnityEngine.Networking.UnityWebRequest.Result.Success)
                {
                    var json = req.downloadHandler.text;
                    // 客服 API 返回：{ code: 1, data: [...] }，直接取 data
                    var jObj = Newtonsoft.Json.Linq.JObject.Parse(json);
                    if (jObj["data"] != null)
                    {
                        var list = jObj["data"].ToObject<List<MyConversationInfo>>();
                        callback?.Invoke(list);
                    }
                    else
                    {
                        callback?.Invoke(new List<MyConversationInfo>());
                    }
                }
                else
                {
                    callback?.Invoke(new List<MyConversationInfo>());
                }
            }
        }

        /// <summary>
        /// 上传客服图片（POST，multipart/form-data）
        /// 参数：file（文件二进制）
        /// 返回：string（图片URL）
        /// </summary>
        public static void UploadCustomerImage(string filePath, Action<JObject> callback)
        {
            APIManager.Response<JObject>(APIType.ImageUpload_Upload, callback);
        }

        #endregion
    }
}